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下面是关于ABRSM考试报名的常见问题和答案。如果您的疑问在本页找不到答案,请联系我们

Who can make an ABRSM exam entry and what is an applicant?

  • Candidates may be entered for an exam by a school, a teacher of music, a parent or guardian
  • Adult students over the age of eighteen may enter themselves for an exam
  • Anyone who makes an ABRSM exam entry becomes an applicant and receives a unique applicant number

I have never entered with ABRSM before

To make exam entries online you will need to fill in our registration form by 16.00 on the day before the closing date. We will email your applicant number within one working day.

To enter by post, download an entry form and follow these instructions.

 

Which exams can I enter for online?

You can enter online for all solo Practical and Theory exams, Prep Tests and Performance Assessments.

The online form cannot be used for Ensembles exams, Choral Singing exams or Diplomas, for which the appropriate paper form must be completed.

How do I get an applicant number?

To make exam entries online you will need to fill in our registration form by 16.00 on the day before the closing date. We will email your applicant number within one working day.

To enter by post, download an entry form and follow these instructions. We will set up an applicant number for you upon receipt of your entry.

I already have an applicant number but can't remember it

Please contact us and we will send your applicant number to the email address you have registered.

How do I get a password?

Please fill in our retrieve password form and we will email your password to the email address you have registered with us.

I have not received my password by email within 30 minutes

Please contact us so that we can check the email address we have registered. It may be that the security settings on your computer are blocking our system-generated email.

I have forgotten my password

Please fill in our retrieve password form and we will email your password to the email address you have registered with us.

When will my exam appointments be displayed online?

We display a timetable each session on the appointments page of when we hope to confirm appointments. If you have received appointments for some candidates but not all we will send further emails when the rest of your candidates' appointments are available.

If you are at all worried and the exam session is about to start please contact us.

We will email you when the appointments have been released for your candidates. If you have more than one application we will email when each appointment becomes available. We will also email if appointments are amended for any reason. To avoid any disappointment please make sure that your candidates understand that we may not be able to give you exam appointments in your preferred week.

My results are not displayed online

We display a timetable each session on the results page of when we hope to confirm Practical results. We will also send you an email when your results are available. Practical results are usually released within two and four weeks and Theory results should be displayed four weeks after the exam date and posted within six weeks.

My credit/debit card has been declined

If your card is declined but you are sure that you have sufficient funds to cover the exam fees please save your entry and resubmit later.

We are never given details of why a payment has been declined and it can sometimes be due to system connections beyond our control.

If you continue to have problems, please try again with a different card or contact us.

I keep getting the error message '80040e14' on the online sign-in page

Please type in your applicant number again as this message means that there is an unnecessary space in the number itself.

I keep getting the message 'exceeded maximum amount of inactivity time'

This is caused by the security settings in your browser. Please select Tools, Internet Options, Security, Trusted Site and key https://onlineforms.abrsm.ac.uk into the box provided. You should now be able to use our form.

Useful tips for online exam entry

  • You can make entries during the 6 weeks before a main session closing date and up to 4 weeks before a Special Visit.
  • The save option enables you to complete all your entries over a longer period of time as you decide which of your candidates are taking exams. Don't forget to submit before the closing date! Remember that multiple entries may not be timetabled consecutively.
  • You need to have your credit/debit card details ready when making your entry. Confirmation that we have received your entry will be sent to you by email within 30 minutes. This is not a receipt of payment as the banking system can take a couple of days.
  • For a short time after the entry closing date you can amend names, ages, gender and NCN numbers on your submitted entry.

My question is not answered here

Contact us explaining what problems you are experiencing. If the problem is technical and not covered here please email us telling us the name and version of the browser you are using, if you are using a PC, Mac or UNIX and how you access the internet so that we can help you further.

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