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We apologise if you’ve had trouble reaching us on the phone recently. We understand this is frustrating and we’re listening to your feedback. We’re currently making a substantial investment in the way we do things to improve your future ABRSM experience, and will soon share information about these exciting changes. In the meantime, thank you for your patience at this very busy time.

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What we do with your information

ABRSM and ABRSM Publishing will use the personal information that you provide in accordance with applicable data protection laws and our privacy policy (see abrsm.org/privacypolicy). We will process your personal information to carry out our obligations under any contract between you and us, and where otherwise reasonably necessary for our purposes. ABRSM is registered as a data controller with the UK Information Commissioner’s Office under registration number Z6618494. ABRSM Publishing is registered as a data controller with the UK Information Commissioner’s Office under registration number Z6329415.

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