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Here we provide detailed responses to the most common queries about Music Medals. If your question isn't answered here, please contact the Music Medals team directly.

I'm an instrumental teacher. How do I enter candidates for Music Medals assessments?

  1. Register as a teacher-assessor
  2. Complete the free online training, which will give you all the information you need to make entries and carry out assessments

How do I buy Music Medals tokens?

Anyone can pay for Music Medals assessments in advance by purchasing Music Medals tokens, singly or in bulk. The unique number on each token is quoted during online entry as proof of payment.

Do you have an applicant number and password to access the Music Medals entries and results site?

No: Please purchase your Music Medals tokens using our online form.

Yes: Please log in and select 'Tokens'.

I've bought a token for the wrong level. What should I do?

Tokens can be used as payment for a Music Medal of the same level or lower. If used for a lower level, no refund will be made for the difference. They may not be used in part-payment for a higher level. Tokens are transferable between candidates before use, so you might be able to allocate your incorrect token to another candidate.

What happens if my candidate is ill? Can I get a refund?

Refunds are only given in exceptional circumstances, as the eight-week period allowed for each Music Medal gives flexibility for assessments to be rescheduled.

How far in advance of the assessments should I download the Option tests?

Downloading the Option tests opens an eight-week window during which the assessment must take place.

I've downloaded the Option tests but can’t find them on my computer. What should I do?

First, check if you have a pop-up blocker installed on your computer.

If you have, you should disable it, otherwise it'll prevent you from viewing the Option tests.

You can download them again by clicking on Entry > Active entries > Download options.

Click on the 'Submission number' link to view the list of candidates, tick the box in the 'Select' column for the relevant candidate(s), then click 'Re-release'.

You can then download the Option tests again or opt to have them emailed to you.

My printer failed when I was printing the Option tests. What should I do?

You can download them again by clicking on Entry > Active entries > Download options.

Click on the 'Submission number' link to view the list of candidates, tick the box in the 'Select' column for the relevant candidate(s), then click 'Re-release'.

You can then download the Option tests again or opt to have them emailed to you.

I printed the Option tests but there are errors on the page/parts of the image are missing. What should I do?

You need to choose 'Print as image' – this is a checkbox that'll appear on the 'Print' page in versions 5 and 6 of Adobe Acrobat and in the 'Advanced' menu in version 7.

Somebody interrupted the assessment while we were recording. Can we start again?

You can restart the assessment as many times as you like up to the point when the Option test is administered. Once the Option test has been administered, the Music Medal can't be restarted. Please bear in mind that we're not judging the quality of the recording!

What recording formats can I use?

A full list of accepted formats is available in Regulation 11.

Should I introduce each candidate before they start their assessment?

Yes. Detailed instructions on verbal introductions are available on this page.

I have three candidates taking the same Medal on the same day. Do I have to record the Ensemble three times?

Yes – only one candidate can be assessed per Medal, so you'll need to record three Ensemble-Solo-Option sequences.

Will I get my videotape back after the assessments have been moderated?

No, but you'll get back a blank tape of the same format.

Where do I send the results after I've finished recording?

You should send the video, video log, report forms and Option tests to Music Medals Office, ABRSM, 4 London Wall Place, London EC2Y 5AU. Please make sure to package everything securely – we recommend that you obtain a certificate of posting.

Is there a minimum age for teacher-assessors?

Teacher-assessors must be aged 18 or over.

Which instruments can be assessed?

Assessments are available for the following instruments:

Strings (violin, viola, cello, double bass and guitar)

Woodwind (flute, oboe, clarinet, bassoon, recorder and saxophone)

Brass (trumpet, cornet, flugelhorn, E flat horn, French horn, baritone, trombone, euphonium and E flat tuba)

Electronic keyboard

What is the Regulated Qualifications Framework?

The RQF is a government-sponsored means of organising qualifications to show how they relate to each other.

I've changed my postal/email address. How do I let you know about this?

Log in and select 'My profile' from the menu at the top of the page.

Select 'Amend contact details' from the left-hand menu and make the necessary changes.

Select 'Update' to save the changes.

I've made a Music Medals entry but now realise I've spelt my candidate’s name incorrectly. How can I correct this?

Log in and use the 'Entry' menu to locate the correct entry.

Select the 'Submission number' link, which will take you to the 'View candidate details' page.

Select the 'Candidate’s name' link, which will take you to the 'Candidate details' page where you can make the correction.

Please note that you can only make changes before you download the Option tests. Once the tests have been downloaded, you'll need to contact the Music Medals office to make any amendments to the candidate’s details.

I've made a Music Medals entry but now realise I've entered my candidate for the wrong level. How can I correct this?

Please get in touch with the Music Medals office using the contact details on this page – we can help you fix this.

When do Music Medals assessments take place?

They can take place at a time to suit you and your candidates. The choice is yours, and you don't have to let us know the assessment date in advance.

How long before the assessment date should I make the entry?

You can make the entry at any time up to 16 weeks before the assessment date. We recommend that you allow yourself at least three days so that you can make the entry and download the Option tests in good time.

The Ensemble piece I've chosen is a trio with three lines marked CC(C). What do the brackets mean?

The brackets indicate that the line is Copper level and must be played, but it can't be assessed for the purposes of a Medal.

The Ensemble piece I've chosen has a line marked (T). What does this mean?

The line should be played by the teacher-assessor, although it may also be played by a suitably advanced student.

Can I arrange or transcribe the Ensemble parts for other instruments?

Yes, you can arrange lines except the one taken by the candidate – please see Regulation 12g for more information.

Does the Solo piece have to be accompanied?

Candidates can play either with an accompaniment (live or CD backing track) or unaccompanied.

Do repeats have to be played?

This is at your discretion. However, those repeats that are essential to the musical structure must be observed.

Can the teacher-assessor play a line in the Ensemble piece?

Yes, the only restriction is that the teacher-assessor can't play a line in a duet at Silver, Gold or Platinum level.

How do I get parental permission to record my candidates?

Getting written consent is the responsibility of the person or organisation making entries. ABRSM has no involvement in the process.

Should I send the parental consent forms to ABRSM?

No, you should keep the forms. You'll be asked during the online entry process to confirm that you have parental permission for each participating child.

Which sections have to passed for the Medal to be awarded?

A minimum of two Passes is required for a Medal to be awarded. One of these Passes must be in the Ensemble section.

See attainment descriptions.

How long will I have to wait for the results?

We aim to issue results two weeks after the date we receive them.

What will my candidate/child get after taking their Music Medals assessment?

Successful candidates receive a certificate, commentary and medal. Candidates who are working towards their Music Medal receive a commentary.

What happens to my results once I've sent them to ABRSM?

The information from the report form(s) is checked and transferred to our system. The moderation protocol is then used to decide whether any of the results are to be reviewed by a moderator. Once this is completed, certificates and commentaries are printed and sent with the medals.

Can I see what changes the moderator has made?

Yes – log in and choose 'Moderated results' from the menu at the top of the page.

What should I do if I'm not happy with the changes made by the moderator?

Check that your assessments complied with the regulations:

  • At least two sections must be passed for a Medal to be awarded
  • The Ensemble section must be passed for a Medal to be awarded
  • All three sections must achieve Excellent for an overall Excellent to be awarded (Bronze to Platinum levels only)

If you want to appeal the moderator’s decision please email [email protected] with your concerns within 28 days after receiving the result. Appeals can take 4 weeks to resolve and there is no fee for Music Medal appeals.

My candidate/child has lost their medal. Can I get a replacement?

Yes – it'll cost £6 and you'll need to send details of the level and the name of the teacher who carried out the assessment.

My candidate/child’s certificate has their name spelt incorrectly. Can I get a replacement?

Yes – it'll cost £6 and you'll need to send back the incorrect certificate together with details of the correct spelling.

Why can't I fill in a cross in every line on the report form?

To make the process of reporting as straightforward as possible, you cross boxes in each grid to indicate particularly significant aspects of the candidate’s performance that have influenced your assessment within each section.

Can brass, woodwind or strings ensembles be mixed?

Yes – you can arrange lines except the one taken by the candidate to suit the instruments you have available.

If tenor horn and French horn are playing together, can one be transposed?

Yes – you can arrange lines except the one taken by the candidate to suit the instruments you have available.

What happens if one of the accompanists not being assessed makes a mistake?

The accompanying parts aren't assessed. The ability of a candidate to respond to other players in the ensemble is one of the criteria that can be marked for a Music Medal.

My instrument isn't available for Music Medals. Are there plans to add it in the future?

We constantly review what we offer teachers, which includes considering what instruments Music Medals are available for. We have no current plans to introduce additional Music Medals instruments, but this may change in the future.

Can I use Dropbox to send videos of assessments to ABRSM?

We don't endorse the use of any third-party file transfer methods. It's also not covered by the parental consent form.

Do dyslexic candidates get extra time in their assessment?

Yes, full guidelines are available here.

If a candidate needs extra time, you must obtain an authenticating document or assessment from an educational psychologist, SEN teacher, GP or specialist. This document must outline the particular needs of the candidate and the likely impact on their Music Medals assessment.

Valid documentation must be kept in your files, as ABRSM reserves the right to request this at any time. Please note that all access details must be indicated for every online entry made.

Is there a large format available for visually-impaired candidates?

Yes, full guidelines are available here.

If a candidate needs enlarged or modified Option tests or a Braille Option test, it's assumed that you, the teacher-assessor, will produce these tests from your usual source after downloading the Option tests in the normal way. Please note that all access details must be indicated for every online entry made.

Which Medals components/levels can the teacher-assessor play a part in?

The teacher-assessor can play a line in the Ensemble section – the only restriction is that you can't play a line in a duet at Silver, Gold or Platinum level.

We understand that there may be occasions where it's not possible to have another student play in a duet at Silver, Gold or Platinum level (e.g. there's no suitably advanced student, or they're ill on the day). In these cases, we'll accept assessments where the teacher-assessor plays in a duet at Silver, Gold or Platinum level, but you must inform us either by email before sending us the assessment or by including a covering note with their returned assessment materials.

If I've uploaded a video, can I keep the Options tests?

The confidential Option tests can be downloaded and printed only by the teacher-assessor, and their security and confidentiality must be maintained at all times.

Tests may be handled only by the teacher-assessor and mustn't be seen by the candidate before the assessment. The confidentiality of assessments and video content must be maintained at all times.

The assessments and videos can be prepared for return to ABRSM only by the teacher-assessor, and must be kept securely and out of sight of any third party, including candidates.


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