A message from our Chief Executive: COVID-19

Update 17 March

If you took a Music Theory exam in early March, we are working hard to make sure there is no delay to the dispatch of certificates in line with published deadlines. However, please bear with us as we process the exam papers.

Following the decision we made yesterday, we will process 100% refunds for the UK and Ireland exams in Public Venues that we have cancelled from 18 March to 4 April. We will also process 100% refunds for Private Visits booked until 1 July. Please bear with us while we do this.

In the meantime, please do not make any further bookings for future Private Visits until further notice.

If you have had to withdraw from your exam up to and including 17 March, our Withdrawals, Refunds and Non-attendance Policy applies. Please consult the website for how to apply.

Thank you for continued patience and understanding.

Update 16 March

Further to the Prime Minister’s statement this evening, we have decided to suspend all music exams in the UK and Ireland from Wednesday 18 March until further notice.

This decision affects all Graded Music Exams, Diplomas, Choral Singing and Ensemble exams at all Public Venues and Private Visits.

Exams on 17 March will proceed as planned to minimise disruption for candidates while we phase in this decision.

We know that you will be disappointed, but this decision is made in everyone’s best interests.

Our staff will start to work from home from tomorrow. Please bear with us as we adjust to this new way of working.

We will update our website and Facebook and Twitter in due course, so please check them regularly.

At this challenging time, we really appreciate your patience and we thank you for your loyal support.


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