Latest exam updates

COVID-19 update – 20 March

In line with government guidance, our office is now closed and all staff are working from home. We will continue to administer Music Medals, but the closure of our office will have an impact on the service we can offer.

  • We will process and confirm results as usual, but we will not be able to send certificates and medals until our office reopens. This applies to results confirmed from 16 March onwards. We are very sorry for the disappointment this may cause your candidates.
  • You can still submit online video submissions but please do not send anything to us in the post.
  • If you are a teacher, we advise you to download option tests as soon as you can. If they expire before you complete the assessment, email us at [email protected] providing submission numbers and candidate names. We will change the status so that they are valid again.
  • Token numbers are valid for one year from the date of purchase. If you are unable to use the token in time due to COVID-19 please get in touch.

If you have any questions, please email us at [email protected].

Music Medals online training

Our training video equips you with the knowledge and skills that you’ll need to integrate Music Medals into your day-to-day teaching and to confidently and easily conduct Music Medals assessments with your pupils. 

Please watch the video below and download our helpful PDFs, which you can find on the right-hand side of this page. Once you’ve watched the video, you’ll be all set to enter your first Music Medal assessments.


Change to Music Medal certificates

As of March 2020 we are withdrawing Music Medals from the Regulated Qualifications Framework (RQF) and certificates will no longer carry the Ofqual logo. This change will allow us to make important improvements to Music Medals in response to feedback from teachers and learners. The deadline for submitting an entry to receive a regulated certificate was 22 December 2019, with video and results submitted by 31 January 2020. Results submitted after this date will receive our new non-regulated certificate.

Apart from new certificates, we are continuing to offer Music Medals in their current form with no other changes.

If you have any questions please contact us at [email protected]

Contact us 

Music Medals Team

T +44 (0)20 7636 5400



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