User guides and videos

These user guides and videos provide additional guidance to help you use our online exam booking service, from registering and creating your account to adding candidate and exam details, paying for exams, and changing appointments (at Public Venues) or rearranging timetables (at Private Visits).

Creating a new account

Booking exams at Public Venues

How to book exams at a Public Venue (PDF)

Booking exams at Private Visits

How to book exams at a Private Visit (PDF)

Request approval for your venue

Create a Private Visit booking

Add candidates as a Visit Organiser

Add candidates as a Permitted Applicant

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