For the purpose of the Data Protection Act 1998 (as amended or replaced from time to time), ABRSM is a data controller. ABRSM’s data protection registration number is Z6618494.
1. Information ABRSM may collect from you
Information you give to ABRSM. You will supply ABRSM with information about you by filling in and submitting the Competition entry form. ABRSM asks you to provide the following information:
- First name
- Last name
- Email address
- Your country of residence
You will also be asked to let ABRSM know in a few words why you would like to take the ARSM exam.
Where appropriate, ABRSM will ask you to provide your parent or guardian’s first name, last name and email address.
If you are a Competition winner who has already paid the ARSM Exam entry fee to ABRSM, you will receive, as your prize, a refund of such entry fee in your local currency. In order for you to be able to receive that refund,
- a. for the UK and Ireland, you will be asked to supply ABRSM with the following details of the bank account to which the refund is to be paid:
- i. Bank account name
- ii. Bank account number
- iii. Bank name
- iv. Bank address
- v. Sort Code or IBAN/Swift Code
- b. for Singapore, Hong Kong and Malaysia you will be asked to supply ABRSM with your ABRSM ID Number and Applicant Number.
This data is not shared with other Competition entrants but it informs ABRSM’s analytics.
All Competition entrants will also be asked whether they would like to opt-in to receive information about other ABRSM products and services. If you would like to receive this information, you will need to decide (by selecting the relevant tick box on the entry form) whether you would like to receive it via email or SMS. If you select SMS, you will need to provide ABRSM with your mobile telephone number.
Information ABRSM collects about you. With regard to your entry into the Competition, ABRSM may automatically collect the following information using its own web tracking software: your IP address, browser type, internet service provider (ISP), platform type and date/time of visit. This information is collected in an aggregated form, in order to allow ABRSM to gather broad demographic information about the Competition entrants. This information is not linked to personal profiles or to personally identifiable information provided by Competition entrants.
3. Use of Your information by ABRSM – Principal Use
The principal use of the information you provide to ABRSM and the information ABRSM collects about you is for the purposes of administering the Competition (including publishing your last name and country of residence, if you are a winner and using your bank account details or your ABRSM ID Number and Applicant Number to refund your ARSM Exam entry fee, if applicable).
4. Use of Your information by ABRSM – ABRSM Marketing
4.1 If you have indicated on the Competition entry form that you would like to receive information about other ABRSM products and services, ABRSM may contact you with that information, from time to time, using your selected contact method, i.e. email or SMS.
4.2 You may, at any time, opt-out from receiving such information from ABRSM by following the opt-out instructions within any email or SMS you receive from ABRSM. Alternatively, you can send an email to [email protected].
5. Sharing of your information with others
5.1 ABRSM currently DOES NOT disclose, beyond ABRSM, any of the personally identifiable information that you provide. ABRSM does not sell or supply to third parties any of the personal information that you provide in connection with your Competition entry.
5.2 ABRSM may disclose your personal information in the event that it is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the Competition Terms and Conditions, or to protect ABRSM’s rights, property, or safety or those of any third party.
Notification of changes
If, however, ABRSM is going to use your personally identifiable information in a manner different from that stated at the time of collection ABRSM will notify you where possible via email. You will then have a choice as to whether or not ABRSM can use your information in this different manner. However, if you have opted out of all communication with ABRSM, then you will not be contacted, nor will your personal information be used in this new manner.
ABRSM respects the right of individuals to access and check the accuracy of any personal data that is being kept by ABRSM, either on computer or in a relevant filing system, as defined in the Data Protection Act 1998 (as amended or replaced from time to time). Under this Act, individuals have the right to know what information is held about them. This is known as a Subject Access request.
Subject Access requests should be addressed to the Personal Assistant to the Executive Director: Finance and Administration. ABRSM will respond within 40 days.
In making a Subject Access request an individual must:
- make the request in writing (this includes email, fax and social media);
- supply information to prove their identify; and
- supply appropriate information to help ABRSM locate the information they require.
It is also possible for the request to be made by a third party and, in addition to the above, the third party representative should provide evidence of this entitlement.
ABRSM is entitled to charge up to £10 to cover administration costs in responding to the request however in most cases ABRSM will waive this fee. The charge may be made in the following cases:
- where the data is difficult to locate or is held in multiple locations;
- there are large volumes of data to be supplied; and/or
- consent from several parties is required.
In cases where the fee is charged, ABRSM will respond within 40 days from receipt of the fee.