Exam appointments

We understand that there may be times when the allocated appointment isn't convenient and we’ll make every effort to offer an alternative if there are spaces in the timetable.

We strongly advise applicants to not cancel or try to rearrange exam appointments solely because they're early in the exam session, as a later date may not be available. 

As the applicant, or parent/guardian, we have two options for requesting alternative appointments: 

• By telephone: you can phone us on +44 (0)20 7636 5400 and speak with one of our customer service team. Please have the applicant number ready;

• By online request form: for requests to change an individual public centre exam appointment, you can fill in an online form. Once submitted, you will receive a response within 3 working days. Please note this form is for UK & Ireland public centre appointments only, with the exclusion of Dublin. For appointment changes in Dublin, please contact our Local Representative, Miriam Halpin.

Please read our Practical exam appointment guidance for more information.

Exam venue information for candidates entered for the Music Theory exam on Saturday 15 June will be available for the applicant to view online from Tuesday 21 May onwards.

A letter confirming the exam venue information and a candidate label (to stick on the front of the exam paper) will be sent to the applicant by post.