Latest exam updates

Late Booking and Rescheduling Exams

Thank you to everyone who’s booked exams. To help you with your exam arrangements at this exceptionally busy time, please be aware that there are number of services available to you by logging in to your ABRSM account. 

Thank you to everyone who’s booked exams. To help you with your exam arrangements at this exceptionally busy time, please remember that there are a number of services available to you by logging in to your ABRSM account:

Self-service options through your online account:

  • Viewing your confirmed exam details
  • Making late bookings for Performance Grade or practical exams (subject to availability)
  • Rescheduling a Performance Grade or practical exam (subject to availability and up to 48 hours before the date of your exam)
  • Checking availability for late bookings and rescheduling. You can view available slots online without logging in or making a booking.

For all of the above, we cannot help you directly if you contact us and logging in to your account allows you to manage your exam booking.

Late booking is available for remotely-assessed Performance Grade and ARSM exams until 4 November, and for practical exams at Public Venues until 16 December.

Contact us

What we do with your information

ABRSM and ABRSM Publishing will use the personal information that you provide in accordance with applicable data protection laws and our privacy policy (see abrsm.org/privacypolicy). We will process your personal information to carry out our obligations under any contract between you and us, and where otherwise reasonably necessary for our purposes. ABRSM is registered as a data controller with the UK Information Commissioner’s Office under registration number Z6618494. ABRSM Publishing is registered as a data controller with the UK Information Commissioner’s Office under registration number Z6329415.



Customer service team

Our customer service team is available Monday to Friday: 9.00am – 5.00pm (BST).

Please be aware that due to COVID-19 many members of the team are working from home and enquiries are only via email. Our top priority is to support customers who are booking or taking exams in the upcoming sessions.

Our telephone lines are currently closed until the week commencing 2nd November 2020.

The easiest way to get in touch is to use the ‘Contact us’ form on this page. We are receiving a high volume of enquiries at the moment and we will respond to your email as soon as possible.

Thank you for your patience and understanding.

Our London office

Our offices are now closed until further notice. Please do not send anything to us by post as we will not be able to access it or respond. If you need to contact us please send us an email.

ABRSM
4 London Wall Place
London
EC2Y 5AU

We are based in the Salters’ building and the entrance is on Fore Street.

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